Live Webinar with Syd Michael, Vanessa Roberts, & Brian Anderson
(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.
[0:01] Syd: Good. We're going to record Module Two live for you today, and listen, this is the fun module because you're going to get to hear exactly what your commissions are and how everything works in case you had any questions. We're going to iron all those out.
[0:11] We also have something new that we're going to release that every single one of you platinum members are going to absolutely throw a party, shoot off the confetti cannon when we tell you. But, um, all right, good. We can hear you. Good to see you, Reggie, Paula, Mr. Leath, Aaron. Okay, good.
[0:32] All right, let's get proactive, man. That's the beauty of recording these things live, because you're able to ask questions.
[0:41] So, we're going to pause for a second, and then we'll get started for recording purposes. But also, at the end, we'll pause for a second so we have a clean module recording. And we'll stay on to answer any questions that anybody may or may not have.
[1:04] Vanessa: Awesome. And I'm here in the back. I'm here in the chat, so if you guys have any questions as we go along, I don't want to break Syd's flow, but I will help you in the chat, so don't hesitate to ask any questions along the way.
[1:14] Syd: Yeah, and we got Tom with us too, so I think you got the, I think you got the, the full party here.
[1:20] Okay, all right. Welcome to Small Business Advantage. This is module number two, where we're going to talk about the multitude of ways to earn, and you should be super excited to see exactly what we have prepared for you.
[1:37] Now, I recommend getting out a pen and paper and taking notes because we're going to go through this. It should be very clear and easy for everybody to get, but it's always best to take notes, especially when we're talking about money. Even more important, your money.
🤝 The Partner Plan (Business Referrals)
[1:55] Syd: To start with, we have what we call a Partner Plan. This is referring businesses to Illusional. This is where you go out, you reach out, and you talk to the businesses: small businesses, lawnmower shops, garage door repair, contractors, landscape companies, electricians, right? You reach out to them and you can actually sign them up as a business to partner up with us, and they offer it to all their current employees.
[2:25] We refer to this as the Partner Plan, right? This is where you refer businesses to Illusional. Now, some of you might be asking, “What do I get paid for that?” Well, let me show you. I'm going to tell you exactly how it works.
[2:37] When a business signs up, and let's say, for good, easy math numbers, let's just say 10 employees, right? You earn a commission on each and every single one of those 10 employees every single month, monthly recurring—the secret to success. Trust me when I tell you that.
[2:55] Now, some of you might ask, “How much do I get paid?” Well, let me show you.
If you signed up as a standard agent, you get $5.
Now, the bonus—a 40% increase—of being a platinum agent is you earn $7.
[3:11] So, for quick math, on 10 employees, that would be $50 a month. If you're platinum, you make $70. But everybody can also calculate real quick: if it's 100 employees, which we're seeing, right? That's $500 a month. And as a platinum agent, you make $700 a month. And that's not once every year. That's not once in a while. That's every month, like clockwork. You can build and, and, and grow your commissions and your recurring and come out on the other side really, really, really, uh, creating a substantial income, especially if you're doing this on the side. You know, um, life's expensive right now. To have extra five or seven hundred or even a thousand or fourteen hundred a month coming in, that could really, uh, free up a lot of things. How many people, how many on the call right now could use that, right?
[4:05] Everybody, everybody's like, “Man, give it to me,” right? Everybody, just think of how that could, what that would ease up in life, right? That might cover some of y'all's mortgage. It might cover your car payments. It might even, God knows, I know, you know, my family, they spend enough at the grocery store. You know, that would ease it up big time there for me. So, I'm excited about this.
🏢 Associations
[4:25] Syd: Here's the other thing. And this is where you really get excited. This is where I get pumped, right? Because not only can you make $5 to $7 on that partner program, there's also opportunity, and we've already taken advantage of this opportunity with several calls in the past week—hang on, I'm getting—with several calls this past week where you can sign up for what we call associations.
[4:54] Now, what is an association? Let me go ahead and just tell you. It's a Chamber of Commerce. We had a Small Business Association in Houston where they have a ton of business members. It's also a church. A church is considered an association. This is such a huge profit center that we also have an association manager, Tom, right? He's in the back. Or Tim. Tim's the association manager, right? He's in the background.
[5:30] Now, Tom, is it three dollars a month the association makes? Because I know a lot of these Chambers of Commerce are super, super excited.
[5:39] Tom: Yeah, so you'll receive your full commission, whatever standard or platinum level you are, for every member in the association. But we will give the association itself three dollars for every member in the association that signs up. Not every company, but every member of every company.
[5:59] Syd: Yeah, see, that's huge because, and I misunderstood in the beginning, I'm going to go ahead and tell you, I thought it was three dollars to the agent, but it's not. So they still make their five or seven dollars, and then the association gets kicked three dollars for every person they sign up below them.
[6:15] I know when I talked to the Chamber of Commerce for one member last two weeks ago, they were super excited about that. You know, these Chambers of Commerce can't stay in business on dues alone, right?
[6:28] It's, yeah, it's called non-due revenue, right, Scott Hall? Yeah, it's called non-due revenue. So they can bring in additional money, and that motivates them to really support and push the opportunity that you give them to their members.
[6:41] Now, you can only imagine: if you go out and you sign up a couple of businesses with one or 200 employees, imagine an association with 2,200 businesses underneath them, right? And then they start pushing to them. That's where you really, really, really, really can multiply your commissions and really benefit with some large deals.
[7:05] And I'm excited because I know we're going to see, you know, we're going to announce the record holders. And I know for a fact, everybody knows this right now, we're going to start seeing some records. But you better hit a home run, because there's going to be somebody who can hit it further every single time. And there's constantly going to be records and records and records broken, okay?
[7:25] So think about that. $5 to $7 commission. You sign up for an association. They start making $3, but you're still making your $5 or $7 on every single deal that they sign up. Absolute no-brainer.
[7:42] And that's what we talk about here. There's no splitting the commission. That's what I love, different from some other opportunities we had where you had to pay the commission out of yours. This, it's set in stone. It's easily multiplied. It's easily calculated. It's very clear. It's very simple. We wanted it to be simple because it can get hairy when you're paying it out on your own, especially in the past.
[8:06] I know we had opportunities where people were able to say what they wanted to pay their associations, for instance. This is set in stone. It doesn't cost you a dime. We take on the expense of it. We cover the three dollars to the association. You still make 100% of your five to seven dollar commission, right? You keep your full commission. That's beautiful, right? If you like that, give me one in the question box. Right? So much cooler. I love it too, and I'm sure our accounting department loves it even more, right? Because it was a, it was a bear to calculate. So this is super slick and simple. I like that. All right.
👥 Recruiting Agents (and Overrides)
[8:51] Syd: We also have the opportunity where you can recruit agents. And we talked a little bit about this in the past to some of our Forge members, which are all platinum, where you could actually recruit an agent, right? You could recruit an agent, and we'll take on training them. We'll take on, you know, running them through modules and getting access.
[9:11] Now, the beautiful thing about it is, and as all of you know, it costs $497 up to $2,497 to get in. Now, we pay you 50% of that. So let me explain that real quick. If you sign somebody up as a standard agent, you not only make $250 immediately, you then get $2, right? Correct me if I'm wrong, Vanessa, a $2 override on every single deal that they sign up.
[9:45] Vanessa: Yeah, I think that's the next slide. I think I got it.
[9:48] Syd: Oh, okay. All right, well. Yeah, that's exactly right. Say it, let it out.
[9:54] Vanessa: What do you know? Completely broken down here.
[9:59] Syd: So you make a course commission, and then you also get an override on them.
[10:04] Now, let me remind you, this two dollars is not, it doesn't affect their five or seven dollars. This is a $2 override you get, a clean $2, in addition to 50% of their course sign up. So read down below: you can see $248.50 on a, on a normal sign up. And if they come in platinum, you make $1,248. Let's do the math real quick. Let's say a year. His office is signing up for five Platinums a month. It's not hard to do.
[10:41] We all have that friend that we call and share our hot opportunities with. You need to call those friends right now and let them know you got one of the hottest things out. We're in perfect timing and launch time. Right now, they're about to open up enrollment, and this is going to be one of the hottest products out there, period. It's the solution to a lot of people's problems, and I'm very excited about it. Okay.
[11:03] And the best part is, there's no splitting commissions, right? In the past, uh, some of y'all had to deal with this, and we talked a little bit about it a minute ago. There's no splitting the commissions. As a standard agent, you get your five dollars. As a platinum agent, you get your seven dollars, and anybody that you refer to, you get a clean two dollars every single time. And they keep their five, you keep your, your seven, and you make your two off of them.
🚀 Platinum Bonus: Field Agents
[11:18] Syd: Now, we do have something that we're going to, that we were adding to the, to the deal right now, and if you want to upgrade to this, you need to just send in a support ticket to getsupport.biz. But right now, all platinum agents are going to be able to recruit Field Agents.
[11:51] Vanessa, you want to tell them exactly what a Field Agent is?
[11:54] Vanessa: Yes, so a Field Agent is kind of a tier under a Standard Agent, right? Standard agents, but you've all enrolled, right? A Field Agent will receive a reduced commission because they are not of the same agent tier as a Standard Agent, right? So Field Agents come in only through a platinum sponsor, which means the platinum agent is bringing this person into their team, there's the sponsorship, the affiliation to the sponsor, and that Field Agent receives $3 on deals. Right, does that make sense?
[12:47] So platinum agents, rather than selling the course as an affiliate, right? So you're not selling the course, you're not getting the 50% of the course fee, the Field Agent enrolls and is on your, we were calling it your army, right? You're building an army to work with you. They activate for only a dollar. Very cool. You still receive the full $2 commission on all of the agents they enroll without splitting.
[13:14] Syd: And we have some pretty major players that were platinum agents. One's on the call right now, and he really, really pushed us and requested this yesterday, or last night, to be honest with you. It was at dinner with Brian, and we wanted to accommodate that because we know the value that it can bring, and it's an added advantage for committing and becoming platinum, right?
[13:36] If anybody wants to upgrade to platinum, obviously, just send in a support ticket to get this. What's the support address, Vanessa?
[13:45] Vanessa: Getsupport.biz.
[13:48] Brian did have a question about Field Agents versus Standard Agents. Brian, if you recruit a Field Agent, you know, for the dollar activation, and they decide they want to buy through your link to become a Standard Agent, yes, you can share your Small Business Advantage affiliate link with them. They can purchase, you will earn a commission on that course upgrade sale, and you will still earn the $2 commission as an affiliate recruiter.
[14:18] The Field Agent for a dollar is simply a benefit to platinum agents to be able to recruit an army, right? To sponsor agents and avoid charging them the course fee, right? So absolutely, if you want to sell the course, if they want to be a Standard Agent and get the $5 commission, they want to be a Platinum Agent and get the $7 commission, absolutely, yes, you can still do that. This is just an added benefit, another way for you to grow your team.
[14:49] Syd: Yep, very, very cool. All right.
🏆 The Ultimate Reward: Profit Pool
[14:55] Syd: And then obviously, last but not least, we have the ultimate, the ultimate reward, right? You know, us building up this right now, we looked at the exit, and there's going to be an exit on this. And when it happens, we want people to be able to partake in it. And what that is, is it's a share of the pie, right? It's a profit pool. It's a profit pool. Tom, do you want to explain the profit pool and exactly how it works?
[15:25] Tom: Sure. So, our idea is we're going to build this thing into a monster, and then somebody's going to want to buy it, right? So once we do that, we'll figure, you know what? We've never had an opportunity to share in a full type of a partner way with everybody.
[15:42] So, if you're a platinum agent, you have a thousand members in your pool, and half of those have to be from you, not just your army. So you have to participate and bring at least 500 of those. The other 500 can come from your partners, correct?
[16:02] Syd: Correct.
[16:03] Tom: From anywhere. But you have to have 500, you know, to participate. And the reason we do that, we want the top, the cream of the crop. Everybody that wants to put the effort in is going to get something really cool.
[16:15] We don't know what it is yet, but once we get to the point where we're going to sell the company, we're going to say, “Here's a pool of money,” and again, we don't know what that number is yet. It's going to be based on whatever the company sells for. We're going to put that and top it up evenly based on how many memberships you have in that pool. Okay?
[16:40] So if we had five million dollars, ten million dollars, whatever number you want to use, whatever percentage you represent in that pool, you would get your percentage of it.
[16:56] So here's the other cool thing. We've already talked with two companies that are interested in this, and we're just, we're not there yet, of course, but one that we made sure to talk to them about was we wanted to make sure that our agents stayed in place. So you'd get a buyout, and you also will continue to gain your commissions going forward. So nobody gets cut out. You know, we didn't want to just do the buy, sell, and everything go away. That's not the idea. So it's just a really cool way to say, “Thanks, guys.” That's really what it is, and we want to, you know, we want to reward those that put in the effort and put in the hard work.
[17:30] Syd: So to be clear, to qualify for this, you need a thousand lives, right?
[17:38] Tom: Right.
[17:38] Syd: But the cool part is, is that really you only need 500 lives because if any of your, your agents, subagents, or associations below you bring in 500, they can match your 500 and put you at that thousand.
[17:53] Here's the other thing that's beautiful about hitting 1,000: is once you hit 1,000, whether you're standard, platinum, or whatever, your $197 gets waived. So if you hit the ground running, if you take this seriously, if you fully commit, I know a lot of you are going to get to that rather quickly. I expect some of you to hit it in the next 30 to 90 days.
[18:20] In addition to that, you will be part of the profit pool that, if and when we do exit this baby, you're going to get you a nice little lump sum. I don't know about the rest of you, but I don't want to work for the rest of my life. And I love the sound of lump sums, right? Especially when it's going to be a pool of the size of this one, right? Super, super excited.
[18:37] All right, well, that's Module Two. Thank you for showing up, and I appreciate you.
[18:48] Brian: Yeah, can we do some Q&A?
[18:50] Syd: Yeah, now we can get questions.
[18:51] Vanessa: Awesome.
(The live recording of Module Two ends here, and the session transitions into a Q&A segment.)
❓ Post-Module Q&A
Associations vs. Agents
[18:52] Vanessa: Okay, so Joe has a really great question that I think we need to examine: the difference between working with an association versus recruiting agents or signing up field agents. You want me to give a rundown?
[19:10] Okay, so an association is not an individual person, right? It's an organization that has many members. They won't pay anything to work with you. You're bringing them in. You're a benefit. If they endorse you and this system to their members, they will earn three dollars for every member they enroll. You will earn five dollars. Okay? That's an association plan.
[19:59] If you are recruiting a single individual, a fellow agent, a person to get out there and do exactly what you're doing, you're referring to an agent. They get whatever commission they come in. If they come in as a Standard Agent, they make five dollars for their deals, and you make a two dollar override.
[20:18] So, my recommendation is don't sell an association an agent membership. You will make less money. If you have a connection with an association, connect with Syd. Let's work together with the team, right? Get them onboarded. We support them and you in this partnership, and you make more money. You make $5 on the members they sign up and they make three, versus referring to an agent. Does everybody understand the difference there?
Agent Resources & Onboarding
[20:38] Vanessa: Yes. Christine's asking, are there suggested email templates available? Yes, inside your members area, we have 51 niche-specific email campaigns. Each campaign is five emails, five touches. So yes, those are available for you to live right now inside the members area on the Marketing Materials tab.
[20:56] As quick as I can over there. Grace is asking, “I have leads. I'm ready to create campaigns. How do I get my URL?” Grace, within 24 hours of enrolling as an agent, our team manually sets you up as an agent with Illusional, and we send you a welcome email. So you've got your Small Business Advantage membership, right? With your training, your members area. Then you get an Agent Welcome Email. And in that email, you have your credentials to log into your Illusional.site dashboard portal, right? Where you can track your deals. That email also includes your referral URL. And when you log into that agent dashboard, your link is in the top right corner.
[21:34] If you have been an agent for more than 24 hours and you don't see that email, please search your inbox for help@getsupport.biz. Make us a safe sender, if you please would, to make sure you get all the important communications. If you still don't see it, open a ticket at getsupport.biz, and we will onboard you. We'll get you all the information you need, and we'll make sure that you're logged in so that you have your URL to share and that you can track all your deals. Good?
[22:02] How do field agents get trained? They come in the same way you are. They will get the exact same membership course, training, support, etc. Sorry, Syd?
[22:13] Syd: Yeah, I see a Donald needs to ask, “Do you get paid $7 on association as a platinum member?” Yes, you do. Yes. Yes. The association just makes a $3 commission. You make the seven.
[22:24] Vanessa: There's no splitting it up. Yeah, when I was explaining, I did focus on the $5 for the agent. Just compared to the commission override of $2. I do apologize. Yes, platinum agents for associations, you will receive your full seven.
[22:41] Sue, trucking company leads are available. Absolutely, yes. Please, every single day, request your lists, guys. It is a service provided to you as an agent. Standard Agents get lists up to 1,000 leads. If there are 1,000 businesses that meet your criteria, you'll get up to 1,000 leads. Platinum Agents, you get unlimited. We don't cap the number of leads you get. All you have to do is tell us the industry you want to work with and the geographical location. And if you'll think of the niche or industry that you want to work with, think of it as a keyword search. So, Sue, to answer your question, we can search trucking companies, absolutely, yes, and then we'll give you all the results, the contact information for those. So when you're deciding what niche to work with, just think of it as a search term.
[23:28] Grace, you didn't get the agent email, and if it's been 24 hours, yes, please do open a ticket at GetSupport.biz. Operators are standing by to help make sure that you can get logged in. Ready to help? Wendy has a great question. Do we have any email templates for reaching out to associations? Those are in process, right? We cranked out the niche-specific outreach, and now our project to work on is crafting high-quality email outreach campaigns for associations. It's a different approach, as you can imagine, right, than a person-to-person sale and building a relationship, introducing the benefit to a large organization.
Telehealth vs. Traditional Health Benefits
[24:15] Vanessa: Cecilia, I'll let Tommy and Tim, I'm sorry, Tommy and Syd talk about: are companies with over 200 employees obligated to provide health care benefits, and does providing health care benefits negate the opportunity of offering this benefits package?
[24:30] Syd: I was just answering that in a text. If that is a rule, it doesn't matter because when you compare side by side, you'll find that our telehealth is by far superior, right? Now, I think it'll be more appealing to smaller businesses and smaller companies, but if you've got to go side by side, looking at comparing your telehealth to somebody else's, don't stand down, go walk in tall, because you'll find, and in fact, we're releasing a form today, I think. I approved it. It was beautiful. I saw it last night when you showed it to me, Vanessa, where it compares each telehealth to ours.
[25:03] Here's the truth. You know, like I was talking to some people two weeks ago at the lawnmower dealer conference, and the guy said, “Dude, I get, I have telehealth, but it only covers me.” I said, “I know. Well, we cover you, your spouse, and up to six dependents.” And he goes, “And they still charge me my $20 copay.” I go, “We don't have a copay.” And even some of them have places where you only can call in two times. Now, listen, I mean, if you've got one kid, maybe you don't ever use it more than two times. Maybe your, you know, wife and then your kid uses it once, but a lot of, if you've got six dependents, you're going to use it more than two times a month. And with ours, you don't have to worry about that. It's unlimited. There's no other telehealth that really compares to ours. We're coming in, you're bringing a gun to a knife fight when you present our telehealth next to anybody, any other ones that are available. So, if they already have health insurance, that's fine. It doesn't mean they wouldn't want to take advantage of our telehealth, right?
[26:00] Let me ask you this real quick. How many people set an 11:30 appointment with a doctor and showed up at 11:30 and the doctor saw them at 11:31? How many people have ever had that happen? I'll wait. Never. Exactly. Never. It'll never happen. How many people have shown up at an 11:30 appointment, gotten taken back into the doctor's office at 12:00 or 12:30, and then the doctor walked in one minute later? Anybody? I never have. Never, right? Then you sit there and wait another 30 minutes. You call a sudden appointment, and it's right away. And how many times do you have a doctor just to get a subscription or a prescription? That's what telehealth is, the benefit.
Live Demo & Marketing Materials
[27:01] Vanessa: Syd, I'd love to walk everybody through how easy it is to sign up to get your link to refer to fellow agents. Do you mind if I take over the screen and walk through that in the members area? Awesome. Okay, let me grab the presenter and share my screen.
(Vanessa walks through the Member's Area, focusing on the Refer Agents and Marketing Materials tabs.)
[32:32] Okay, can you walk us through on how to sign up a Field Agent for a dollar?
[32:36] Paul, it's exclusively for platinum agents. So platinum agents will be given a very specific link to them that they will share with someone that they want to recruit as a Field Agent, right? So it won't be here in the members area. That will be specific. And I'll give it to you if you're ready to get to work with that.
Payouts, Apps, & Eligibility
[33:03] Vanessa: How long after… That's a great question. Great question. How long after a life is purchased does he get paid commission? We're going to pay every two weeks. So if it signed up today, you would get paid on the first. Right? So any deal, any business that you generate between the 1st and the 15th will pay on the last of the month. And anything that's generated the 16th through the last of the month is paid on the following 15th, right? So there is a two-week delay, but it is every two weeks. Yep, very cool.
[33:37] See, Aaron asked, “Can you make a sales video?” We can show that, yep. So we've got that right here. We've got a video.
[33:47] All right, so Antoine says, “I'm thinking about offering this to an MLM company to offer to their members.” So are you looking to see if we could treat an MLM company as an association? Exactly.
[34:09] Syd: Be careful how we tie in with MLMs because obviously there's, you know, but yeah, I mean, I think that sounds beautiful. I don't see any reason why that wouldn't be considered an association deal. Right. That's just a business partner.
[34:22] Brian: I agree, too. I agree that there's a win there. As always, you know, my motto: let's find a way to yes. Right.
[34:30] Syd: Yep. Okay. So Joe's asking about accessing Illusional. Okay.
[34:39] Vanessa: So, Joe, if you want to become your own first customer, we super duper endorse that. We recommend it, right? So when you get your Illusional agent referral link, right, you can log in and you'll see your agent account. Right? And you have your agent referral link where you can sign up for a new business. Take that same link, click on it, and then come to your sales page as if you're a customer and, and then all you have to do—make sure you use a different email because your agent email is already set up in the system. This is the only tricky thing we're working on still. Use a different email, complete your purchase for yourself through your link at the Illusional sales page with a new email. And yes, you become your own first customer.
[35:28] Syd: You get all of the benefits of the business sense account, and we'll pay you a commission on your own account. You are your own first customer, your own first commission. And the good thing about that is you have the app right there in your hand, and you're familiar with it. So you can walk the business through what they're going to receive and actually show it to them as a, as a, as a sales aid in your hand. So, I encourage everybody to sign up every time. You know, it's, it's, it's not much to invest to have telehealth with you, your family, you know, up to six dependents, your wife, husband, and up to six dependents. No copay, no deductible, use it as many times as you want. If you're familiar with it, try it out, make sure you understand it, and it makes it easier to sell.
[36:20] Vanessa: Aaron, that's a great question. How do we get paid? As a matter of fact, we have commissions that are going to be going out today for folks that closed business in September. So if you closed business in September, if you are your own first customer, and for those of you that referred businesses, watch an email for me because you're going to be getting an email that requests you set up your account for, to be a payee so that we can ACH you your commissions. So yes, we will be, we're setting that up today.
[36:50] Yeah, ACH is like a direct deposit, correct. Joe, he signed up on his computer, is there an app?
[36:57] Syd: Absolutely there's an app, and it's a super simple app, and it's beautiful to use, especially if you're face-to-face with somebody to show them. It's great to use in the presentation. You should have got a welcome email that should have a link to the app. You just click on that link, but you can get your app.
[37:13] Vanessa: Oh, Richard has a great question about his referral link. So inside Illusional.site, when you click on your referral link, it copies it so you can paste it. It doesn't open. We made it easy for you to grab that link by clicking on it to copy it. But I see what you're saying. It doesn't open when you click it, right, because we wanted you to be able to copy it. So click on it, and you should see a little message pop up that says, “link copied,” okay? When you see that, open up a new window or go up to your address bar and paste it in, and it'll take you there, to your site, and you will see your referral code in the URL, so you know you're in the right place. You will get credit when you opt in and sign up. Then come back in, log out, come in as yourself as an agent, you will see your Business Sense customer account listed as your own referral in your agent account.
[38:06] Can the dependents be a parent or grandparent? Victoria, that's a great question. Dependents age caps at 25. You can have six dependents up to the age of 25.
[38:19] Syd: Hey, so we recorded the module, and then we paused and now we're just answering questions. I saw Brian just jumped in.
[38:31] Brian: No, no, I was listening, Syd. Yeah, I figured that's what was going on. I was just in the background listening, that's all. I'm attending like everybody else.
[38:40] Syd: Well, welcome to the party, that's all.
[38:42] Brian: I'm here.
[38:44] Syd: Yeah, we're answering a lot of questions. If you have a question, that's what's so beautiful about these live calls is we're able to answer them right away. I mean, I'll just go ahead and say it. It's a lot cooler than sending a support ticket. You know what I mean?
[38:56] Brian: Yeah, and in the spirit of Brian helping Brian, I see Brian Wade's question about how happy he is on the ACH. And Brian, you and me both, because I probably ran $60 million through PayPal before they decided to close me for no reason. PayPal's a fickle beast, guys. We all know that. You don't need to hear it from me to know that. But the truth is, ACH is very, very easy. We may use a platform at some point as the number of payments continues to grow. We're seeing that already. But ACH right now is really, really easy for us. It's a small fee. It's worth it. We want to invest in you guys. And we know the money going bank to bank in general, it removes all middlemen. It should be the cheapest cost for those of you. Because sometimes with platforms like a Payoneer and Wise and stuff, they charge hefty little fees. And they're not a lot, but if you're getting a big payment, you don't want to lose a couple hundred bucks. Nobody wants to lose that. So we like the ACH model.
[40:04] Tom: Hey, Brian, it's Tom. I just wanted to ask a couple of questions. I want to just hit on real quick. There's, let's see, it was, I wanted to go line in. Let's see, “Can the government also apply to a domestic partner for not being married?” Absolutely. Oh, you've already, I'm sorry, I saw that. Never mind.
[40:26] Brian: No, but it's good to read out. Just, I'm glad you did that one. Like Christine's question about domestic partners, so very, very useful for everybody to understand that. Married, unmarried, and just like the whole W-2 or 1099, guys, very important nuances, whereas, like, let's use ERC as an example. It was only W-2 employees that met certain criteria of hours worked. So it was very specific, right? This is the opposite. We wanted to be completely blue in the ocean, like a wide open opportunity, right? And oh, employee, great. Oh, you're a 1099, great. Oh, you're not a citizen, great. The answer is yes almost every time. Like Tom said about getting to yes, almost every time the answer is yes. One of you guys is going to find the “no” answer, I suspect.
[41:17] Syd: I challenge you. I challenge that. Anybody that comes up to help me find a way that I'm going to say no, because I can guarantee you with the people that's on this call, this staff that we have put together, this dream team of folks that built this thing, I've never seen Brian tell me no. Well, I'm going to say “never.” He's like, “Hey, pump the brakes,” but he's never really told me no.
[41:42] Brian: Yeah, yeah, I'm fair. Let's read Scott. Hey, Scott Ashbott. Let's read Scott's question. This is a good one. He's just confirming it. I know we answered it to him, but let's read it out loud so everybody gets this one. A Field Agent—we don't have any subagents, right? A Field Agent, if they decide to upgrade, here's what happens: One, you earn a commission, Scott. Two, your override stays the same. Three, the Field Agent now becomes, let's just say, a Standard Agent, and they make more money on the deal. Doesn't impact you at all. The only thing that impacts you is now you're getting a lump sum payment when they upgrade. So it's a positive scenario each and every time for everybody involved.
[42:22] Syd: Yeah, and if you know they want to upgrade, make sure you use your affiliate link so you get a commission when they do upgrade.
[42:29] Brian: And Donald asked a great question. And Donald, good to see you. So Donald asked about ACH for customers to sign up. I can tell you that the team's been working on that, and it's pretty close. I know we answered you, but once again, we have a credit card. We want to have ACH. Look, it's better for… Sherry's on the call. Better for everybody. Sherry's close on that one, I know. Sherry, you want to give an update on that?
[42:52] Sherry: Sure. Can you guys hear me?
[42:54] Brian: Yes, you're good, Sherry.
[42:55] Sherry: So we're targeted for the end of next week so that it'll be available. We do have some testing, so give us a little leeway. We're pushing for the end of next week, so let's just say a couple weeks max.
[43:11] Brian: You know, and I don't know how many people have been involved with development before and not to take over this call, but sometimes you just want to give that little buffer because things come out in testing. But right now our target is the end of next week, okay?
[43:25] Great one. No, thanks, Sherry. And Connie asked a good question. Connie asked about, she's pumped about the non-citizens, right? Do they need any kind of documentation? Now, Tom obviously didn't ask me for anything when I signed up. Is there anything you could think of? I don't see anything that would. I think the answer is no, Connie, on that one. Anywhere in the United States or Puerto Rico.
[43:56] Tom: Yeah, Puerto Rico.
[43:56] Brian: Anything that's, yeah, any territory, yeah, any state, et cetera, et cetera. Hey, let's be clear for Cecilia on this one too. Uh, I saw Vanessa or somebody answered it, but listen, Cecilia is asking, “Do we give you a domain name?” So you're going to want, you're going to want your own, right? Vanessa, am I misstating that? You're going to want your own. What we give you is an affiliate tracking link. Exactly. Could you use that? Absolutely. Would I recommend it? Probably not.
[44:33] Aaron's got a good question. It's a higher promotion to platinum by getting 1,000. Do I get to seven on my first one?
[44:41] Tom: I don't see it, Tom. Wait a minute. Where is it? 1,000 numbers. Once I get to 1,000, it's not retroactive. It could be $5. Do I get to 1,000?
[44:49] Syd: Yes.
[44:50] Tom: Okay, yes.
[44:50] Brian: So you don't go backwards, but you should be going forward. All those move to seven. I'm sorry, yes.
[44:56] Syd: Yeah, it doesn't retro for payments you've already received, but future payments would be at the $7 level. So your 1,000 number makes a big difference, right?
[45:05] Brian: Well, you would get $5,000 a month, and the next payment would be $7,000. Exactly. Yeah, yeah. It's a great distinction. It's a very good question. So they're not locked in at the $5 level, and then the next person you sign up is $7,000. The beauty, as Tom and Syd just said, is the next payment goes to $7,000, if that makes sense, Aaron.
[45:31] Syd: $9.99, you were getting, you know, the $5 when you went to that house, and now that $9.99, that was $5,000. That sign-up is worth two grand to you. That one customer. Yeah, that one customer is not seven bucks, it's 2007.
[45:51] Brian: Yeah. So Amy asked an interesting question. Hey, Amy, good to see you. “If there's no documentation, how do you protect people from abusing this and letting anyone call in?” So Amy, the telehealth company is going to see you called, your husband, I don't know, two or three different kids. If all of a sudden you have 17 unique people coming in, I don't know 100% how it works back end. It's beyond what we're involved with, but they're going to stop that. That's not going to, it won't fly. So you don't have to worry too much about it, but it's beyond what we're specifically doing. And the vendor has some things in place for themselves.
[46:31] Vanessa: Yeah, it's at the Doctegrity level, you guys. It's not at our level. And it's a fair question. I get why you're asking it, for sure.
[46:39] Brian: But this is a great thing to use if you… The question was, I think Syd already answered it, “Can this replace your insurance?” It's not insurance, right? So we have to be very clear that this is not an insurance product. It's a service that can really bridge the gap between the folks that don't have insurance.
[46:59] Yeah, great question again from Aaron. Everybody here is considered a 1099 independent contractor, to use Aaron's words. You will get a 1099 tax document at the end of the year from one of our accounting team. And so, you know, you make, I don't know, $172,511, right? You're going to get a 1099 that shows that that money was paid to you or your entity, and then you're going to have to handle it with your accounting person or software or whatever, you know, from a tax standpoint. You know, so, so you guys, you're not on a W-2. We don't tell you when you have to be at work. We don't provide you an office. We don't provide you a computer. We don't say certain hours. It's a textbook 1099 example, for sure.
[47:51] Syd: Now we are going to do some crazy giveaways. So there's a chance you might win a computer.
[47:55] Brian: Yeah, there you go. There's some crazy ones.
[48:49] All right, yeah, no, Scott, yours, why don't we just take it offline to make sure we answer it properly for you? Um, and I think we guys did a great job, but we didn't hit this one from Gerald.
[49:01] Vanessa: Vanessa, I didn't mean to cut you off. Oh, yeah. No, Joe is talking about recruiting a Kiwanis club as an agent, um, as a platinum agent to be a field agent. I just wanted y'all to talk again about the difference between recruiting an association and recruiting a field agent. I covered it, but I really want to make sure it's clear with Joe.
[49:22] Syd: It's the same thing. Look, if the Kiwanis Club actually wanted to pay and be a platinum agent, sure, they would be an agent, but we have a mechanism in place where they don't have to do any of that, and they get the association override, Joe, because most, I will tell you, most associations aren't going to, aren't going to turn it into a business, so to speak, like that. So could they do it? Absolutely. Are we recommending they do it? No, but we're not going to stop them if they do. We're not here to create an impediment or barrier. But the reality is, the Kiwanis Club is an association, a textbook example. And you would get the override. And they would get the override on all their members. So, a perfect example.
[50:15] Brian: Somebody asked about, yeah, well, Gary, I'll give the surveys to Vanessa. And Vanessa, will you put the '23 and '24? I need to put my hands on them again. They're on my computer somewhere. And put them in the members area so Gary has access and anybody else that wants to see them. They're extremely good, Gary. Honestly, one of them is so in-depth that it was so much information I was blown away. What else?
[50:44] A church could act, Reggie has an association, absolutely. So they would be an association getting that override. Like, let's say we had First United, Methodist, blah, blah, blah, right? And they got 700, 800 members, some of which are businesses, some of which are individuals. They would absolutely be a textbook association.
[51:15] All right, did we miss anything? I started to answer the question a second ago for Gerald. If you're using amps from Chris and Jay, I think that is what you're asking about, Gerald, you would create content around the offer. So I would take some of our, what I would do is take some of the emails that we have, some of the campaigns we have, I'd provide that to the DFY team at Amplifier, and they're going to create the release or that piece of multimedia content. We just ask, before you send that out, like Tommy says, we're almost always going to say yes. We just need to look at it from a compliance standpoint to make sure there's nothing crazy. But yeah, so when you have them draft the whole thing up, go ahead and shoot it in. We'll review it, we'll just give you a quick thumbs up or if there's anything you need to edit or change we'll let you know, and then they're going to then syndicate it out using your amp and you would in the amp you would use your URL so that the traffic that sees that offer goes to your URL.
[52:21] Syd: Hey, Brian, Aaron had a question on, “How do we advise the association to promote the offer to their members?” Well, it's going to be in their best interest, right? Because they're getting the three dollars. Um, so they'll have the ability to either mass email or reach out to them in some way on their websites, or other things like that. When they have their association meetings, it can be brought up at that time. They'll probably be really excited to share that information because it's making them more popular.
[52:59] Brian: But I think he's asking, is it the question about the slide deck, or is it a different one?
[53:02] Syd: No, it's a different one.
[53:04] Brian: “How do we advise the association to promote the offer to their members?” “How does the association get the word out?” I know how to do that quite well, like so when I did a bunch of work with chambers. They have a pretty active email and social media presence. I know when we did work in a different organization there was a black church association that we were working with. It was extremely well put together from an organizational standpoint. They sent emails to their members. Everybody has their own mechanism, if you will, to kind of communicate and how they would do that. And, yeah, some of these guys asking, and I think that's what Aaron's asking, too, is about marketing materials. We can put that together. The challenge is it will have to be different. It'll be, it'll be, need to be personalized for each association, if you will, Guy. So the generic, we can provide them generic material they can use, but they're more than likely going to want to customize it because it'll be, it'll be different.
🚫 Non-MLM Structure
[54:18] Brian: Yeah, here's a great question from Gary. Let's hit this one head-on and make sure everybody's clear on this one: That $2 commission that the team just talked about, right? When I refer, let's take an example. I signed Gary up as an agent. I'm going to make $2 on every life Gary does, right? Kind of like a sales manager/salesperson concept. If Gary went and signed up Brian Holleran, I'm not going to make any money on Brian Holleran, but Gary would. So there's not multiple tiers like a traditional network marketing, MLM kind of organization down X levels or stuff like that. It doesn't cascade. It's a very good question. I'm glad you asked it. We did it with intent. We said, we like the concept, kind of coming out of the insurance world of that first level, kind of like the sales manager/salesperson, but we didn't really want to get into the area where there's legalities in some states on multi-level. There's a lot of reasons that that is attractive, but then there's also a lot of compliance reasons that tend to blow up. And we just said, hey, we don't really want to be a part of that. We're more direct rather than like an MLM or something like that. So this is like a direct sale with a first-level override, but not a cascading level down, you know, seven levels. There's no binary, there's no forced matrix, all those kinds of words. None of that exists. This is the first level, unlimited, unlimited width. And if I sign Gary up and he ends up putting in 13,000 lives, then I make $26,000 a month on the work Gary does, and that's good for Brian. So, there's a lot of benefit, as the team just talked about, for those of you that are signing up other agents and for the Platinums, those of you that are bringing on the Field Agents, there's a lot of benefit.
[56:23] Syd: Are we missing? Yeah, yeah, Aaron said, “I'm glad this is not MLM.” A lot of them are straight-up cults, Aaron.
[56:27] Brian: Like, I think some of them have good intent, but a lot of them do tend to go down that path for whatever reason. It's kind of funny he said that, Brian.
[56:36] Syd: Remember, we had that conversation. It's like, we absolutely want to make sure.
[56:39] Brian: We talked about it. Yep, sure did.
[57:52] Syd: Yeah, so let's hit Brian Wade's one more time about the Field Agent. So you guys talked about it. I thought you guys did a great job. They have access to everything. Everything is transparent. The whole idea was to give you guys everything we can make available. So for the Platinum Members who are bringing on Field Agents, there's nothing hidden. They know what they're getting paid. They know you're getting an override. They're going to sign the same kind of agreement contract that you signed. Everything is 100% clear, transparent, above board. If they want to sign up, it doesn't hurt you at all. As a matter of fact, I got Scott Hall, one of our agents, in front. If Scott signs somebody, they sign up, they pay the fee to become a real agent, you get a 50% commission that's paid out to you, ACH, like we talked about on the schedule Vanessa just spoke of, and you still get the same override; nothing changes. You know what changes? That Field Agent is now an Agent. They're now making more money on the deals they do. So if they're so motivated, we had to find a fine line to, “How do we motivate them without taking away from you?” Because all of a sudden, if we start letting your best people hypothetically upgrade and then you don't make any money, you're not going to be happy. I can tell you right now, Reggie Marshall is going to be calling me up, and he's like, “Brian, that's a bunch of blah, blah, blah.” So that's exactly what happens. And so we said, “How do we do it in a way that it doesn't impact you and it's only a win for everybody?” and that's what we did. So it's a win-win-win. If somebody wants to upgrade, they can. If somebody doesn't want to, they were brought in by a Platinum Agent, they don't have to, and that's okay. And the model is designed for that. We designed the whole thing that way.
Final Questions
[59:49] Brian: Oh, this is a great question from Daryl. “How big is the network of practitioners?” I'll have to give you a number. It's gigantic. This is one of the largest telehealth companies in America, Daryl. I don't know the specific number, but I'll see if it's disclosed anywhere. So, if you brought in, let's just say we had 700,000 lives that we brought in as a team, right? We're fine, because we still are a drop in the bucket compared to the overall pool of members. Does that make sense? It's a fair question. I'll see if we can get you an answer, because I understand why people would ask. I would advise not sharing the name. I would just, I would use the phrase a leading national telehealth vendor when you're talking to somebody. I wouldn't, I don't mind that you guys know because we want to be transparent, but I highly recommend you never share any of that kind of stuff with the client until they sign up, and then they're just going to be happy because they're like, “Wow, you weren't kidding. It is a leading vendor, and it is a price better than they could have got.” It's a win-win-win again.
[1:00:43] Do the Field Agents get to join the Facebook group? They get a yes to the Facebook group, no to the Slack group. The Slack group is for who?
[1:00:56] Vanessa: Platinum Agents only, either because they bought the Platinum upgrade or you've earned it with a thousand lives. Thank you.
[1:01:05] Syd: They get access to everything we can. We can give them to make them successful. They wouldn't get access to that because they, they, they're kind of not at that level. Now, could they be at that level? Sure. Everybody gets one shot. You get one chance if you want to buy into Platinum. Like we said, you get one chance when you come on, you can do it. If you decide not to and you decide to go to a Standard Agent, that's totally cool. You can still get the Platinum. You don't have to pay the extra money. You can just use sweat equity and earn it. It's the best way. It covers everybody.
[1:03:33] Brian: Yeah, here's a really good question, again, from Daryl, back to Syd's point. Yes, the answer is yes. “Is the service only available in the United States?” Yes, it's a very, very good question. So we don't have availability in Canada, United Kingdom, Mexico, anywhere else in Europe, Asia, et cetera. Now remember, the United States is more than the 50 states. There are territories of Guam, there are the territories of Puerto Rico. The United States of America and everything that represents it is covered.
[1:06:50] Joseph: The advantage to those with healthcare would be no copay for the visit.
[1:06:55] Brian: Yeah, I have healthcare, and if I just want a prescription called over to my pharmacy, I got to be honest. I know the doctor. I know my dermatologist I go to a lot. I know the two other doctors I go to, and I'm not getting the same-day appointment. They know me. I go all the time. I have four kids. I spend tons of money, right, with these places. I am not getting the same-day appointment, but you know what I can get? Same-day telehealth. And you know what I can get? That prescription is about 45 minutes, 60 minutes over there. And then I swing by, and then I'm ready to rock. So you're right, Joseph. The value of telehealth isn't limited to just people with no insurance. 100%.
[1:07:44] All right, cool. All right, with respect to everybody's time, I think we answered most of the questions. Next Thursday, we'll get ready. We'll do Module Three live. Obviously, at the end, we'll pause and answer questions the way we've done now. Does anybody have anything else to go? Brian, you're good? Rock and roll. Thank you so much. I appreciate you. See you, everyone.